Resume

OCT 2014 - Present

Account Executive

HITACHI VANTARA

Partner Engagement Director at Canon USA Inc (~$40M annual revenue). 

Major responsibilities include and are not limited to:

• Primarily responsible for Relationship Management with the CIO and the IT Leaders.
• Partner with multiple Program Managers to identify and leverage innovative proprietary products and solutions that meet the diverse coverage needs of client's niches and programs. Use innovative touches to help differentiate the final product from the rest of the market.
• Lead all the new opportunities in IT. Work very closely w/ CIO and IT Leaders to understand future RoadMap and Opportunities. Make sure to involve the right internal folks and drive the overall process till closure. 
• The last point of escalation for CIO and his direct reports. Regular connect w/ all key Canon stakeholders to track progress on all the projects and identify risks/issues. Drive the corrective actions as needed
• Develop the Solution Plan, including solution, scope, estimates, contingency, costs, schedule, delivery model, resource/sourcing plan, assumptions, and risks. 
• Drive adherence to the Managed Delivery Principles. 
• As needed, support individual track leads in significant re-planning effort during delivery. In particular, when there is scope change, or at the end a sprint/internal release, where significant re-planning is required. 
• Ensure process compliance and effective capacity planning in order to minimize the cost and maximize the benefits.
• Strategy development and systems execution, timely and quality program delivery, managing multiple projects. 
• Coordinating stakeholder inputs and prioritization, establishing and refining procedures and governance processes.
• Accountable for the overall P&L of the account

OCT 2011 - OCT 2014

Engagement Director

BIRLASOFT INC

Birlasoft is a preferred partner at GE Healthcare for all IT & Engineering needs. As an Engagement Director for GE Healthcare’s IT portfolio, responsible for delivery and execution of all it’s IT project across various business and technologies in Services, Global Supply Chain and other business using Agile methodology, with a total annual revenue of $25M+. Reporting to the VP of Global Delivery and dotted line to the CEO of Birlasoft.

Major responsibilities include and are not limited to:

• Anchor account-level strategic visions with CEO and senior business executives internally within Birlasoft, for overall account delivery, CSAT and growth
• Partner with multiple Program Managers to identify and leverage innovative proprietary products and solutions that meet the diverse coverage needs of client's niches and programs. Use innovative touches to help differentiate the final product from the rest of the market.
• Accountable for achieving approved program schedule and budget for all the programs within the account. Works closely with the program managers, client sponsors and stakeholders on any changes to approved program schedule, budget or scope.
• Evangelize industry and in-house solutions, improvements and innovations for customers’ business growth and success.
• Risk and issue analysis for new business models and IT solutions.
• Drive steering committee meetings with clients; provide metrics-based status reports (Earned Value) and innovative action plans.
• Responsible for revenue growth, gross margins, span of control, utilization.
• Develop the Solution Plan, including solution, scope, estimates, contingency, costs, schedule, delivery model, resource/sourcing plan, assumptions, and risks.
• Drive adherence to the Managed Delivery Principles.
• Ensure process compliance and effective capacity planning in order to minimize the cost and maximize the benefits.
• Strategy development and systems execution, timely and quality program delivery, managing multiple projects.
• Coordinating stakeholder inputs and prioritization, establishing and refining procedures and governance processes.
• Accountable for the overall P&L of the programs within the account
• Work as a key member of the Strategy Team at GEHC, and helping on leading strategy decisions like Mobility, OpenUI & Ux, Cloud, BI & Reporting among others.

SEPT 2005 - SEPT 2011

Delivery Lead, Solutions Architect, Program Manager

ACCENTURE LLP

Worked as several roles as Delivery Lead, Solution Architect or Program/Project Manager for various client engagements like Walmart Stores Inc., Bluecoat Systems, Farmers Insurance Group, XM Radio, WorldSpace, Verizon, RR Donnelley, Virgin Mobile, Level3 Communications, ETS 

NOV 2003 - AUG 2005

Senior Manager

NESS TECHNOLOGIES LTD

Worked as Senior Project Manager responsible for developing and implementing an integrated Telecom Billing software for Portal Software Inc and it's clients.

MAY 2003 - NOV 2003

Project Manager

IORMYX UK LTD

Worked as Project Manager responsible for developing and implementing an integrated CRM Billing software British Telecommunications and it's clients

OCT 2001 - APR 2003

Technical Architect

GENERAL ELECTRIC

Worked as Technical Architect responsible for developing and implementing an integrated CRM Sales Portal 'SpeediPLUS' for it's sales team

APR 1999-OCT 2001

Project Manager, Technical Architect, Developer

SELECTICS INC

Worked as various roles responsible for developing and implementing an Selectica's proprietary ACE Enterprise based knowledgebase configurators for several of its clients across the world for e.g. Samsung, AT&T, British Telecom, Dell etc

2020 - 2020

General Management Program (GMP)

HARVARD BUSINESS SCHOOL (HBS)

The General Management Program (GMP) prepared me to advance beyond my field of functional expertise and become an exceptional leader. I am able to strengthen and broaden my leadership skills, business acumen, global perspective, and professional network, accelerating my transition to the next level of leadership.

2019 - 2020

Executive Leadership Program

CORNELL UNIVERSITY

The Executive Leadership Certificate series provided me with the critical skills to lead my organization to success through a series of various core courses and electives that gives me the flexibility to customize my career as per my goals.

1996 - 1998

Masters of Business Administration - IT (MBA)

ALL INDIA MANAGEMENT ASSOCIATION (AIMA)

At the heart of any MBA program lies a curriculum in business management, strategy, and economics. However, business runs on information, and in today's world, information is shared through technology. Whether the technology comes in the form of a cash register, data warehouse, or robotics production, knowing how to incorporate it into a company is essential to modern business. An MBA in Information Technology integrates business management and technology knowledge into an advanced graduate program.

1992 - 1996

Bachelor of Science (Chemistry Honors)

RANCHI UNIVERSITY (INDIA)

The Bachelor of Science Degree in Chemistry prepared me for a foundation for my career. The curriculum offered a thorough fundamental knowledge of the major fields of chemistry, covering the general areas of inorganic, organic, and physical chemistry, plus many more specialized courses including analytical, nuclear, and biophysical chemistry and chemical biology. I gained laboratory experience in inorganic and organic synthesis, analytical methods, physical chemical measurements, spectroscopy, biochemical engineering, and chemical methods in nuclear technology. We were encouraged to take full advantage of the scientific opportunities available in the department by joining a research group.